This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ is being used online. This Privacy Policy applies to SoulHealingWithAyessha and explains how we collect, use, protect, and handle your Personally Identifiable Information in accordance with this website.
What personal information do we collect from people who visit our website or purchase our products/services?
When registering on our site, placing an order, enrolling in a course, or booking a service, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.
When do we collect information?
We collect information from you when you:
Register on our website
Place an order for a physical product or service
Enroll in a course
Fill out a form or provide feedback
Interact with our website
Website visitor activities (excluding payment pages) may be recorded to enhance the website experience and to better understand visitor requirements.
How do we use your information?
We may use the information we collect from you in the following ways:
To personalize your experience and deliver relevant content
To improve our website, products, and services
To process transactions efficiently
To respond to customer service requests
To administer promotions, surveys, or other site features
To request ratings and reviews
To follow up after correspondence via email or phone
How do we protect your information?
All online transactions are handled through secure, PCI-compliant payment systems. Sensitive and payment-related information is encrypted using Secure Socket Layer (SSL) technology.
Your personal information is stored behind secured networks and is accessible only by authorized personnel who are required to keep the information confidential. We implement appropriate technical and organizational security measures to maintain the safety of your personal information.
Refund and Cancellation Policy
SoulHealingWithAyessha does not offer refunds or returns on any products, services, or courses.
Cancellations are permitted within 24 hours (one full day) of placing an order. After this period, cancellations will not be accepted. Once order processing or service delivery has begun, cancellations may be declined.
Shipping Policy
This Shipping Policy applies to all physical products sold by SoulHealingWithAyessha, including but not limited to spiritual beads and related items.
Order Processing Time: All orders are processed and shipped within 5 business days after order confirmation.
Delivery Time: Products are expected to be delivered within 5–7 business days after shipment. Delivery timelines are estimates and may vary due to factors beyond our control.
Pricing Information
The prices of products and services offered by SoulHealingWithAyessha vary depending on their nature, depth, and purpose.
Product and service prices range from Rs. 2,000 to Rs. 1,00,000. Prices are subject to change without prior notice.
Do we use 'cookies'?
Yes. Cookies are small files stored on your device that help us understand user preferences, improve website performance, and enhance user experience.
Cookies help us to:
Understand and save user preferences for future visits
Compile aggregate data about website traffic and interactions
Improve site functionality and performance
You can choose to disable cookies through your browser settings. If cookies are disabled, some features of the website may not function properly.
We use cookies to:
Help remember and process the items in the shopping cart.
Understand and save user’s preferences for future visits.
Keep track of advertisements.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, some of the features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient and may not function properly.